SureImpact Features
SureImpact is a secure, user-friendly client management and outcomes reporting platform designed for mission-driven organizations and funders that centralizes all outcomes data to track client demographics, services, goals, and progress, simplifies data collection with features like multi-measure external forms, and helps demonstrate meaningful social impact to enable smarter, faster decision-making.
top of page
Skip to Main Content
UNCOVER YOUR UNIQUE IMPACT
Simplify Your Work. Amplify Your Impact.
SureImpact is the central nervous system for mission-driven organizations and their partners—bringing all your outcomes data into one place so you can clearly see your impact and make smart decisions, fast.
Turn Data Into Dollars and Lives Changed
SureImpact is a full client management and outcomes reporting solution that is uniquely designed for social-good providers and their funders. It bridges the gap between common data collection challenges and the ability to demonstrate meaningful social impact, and helps you make better decisions on that data.
The platform is built on a few core principles: easy to use, powerful in its insights, with very secure data handling.
PERSON-CENTERED CASE MANAGEMENT
Track client demographics, services, goals, notes, referrals, and progress over time.
EXTERNAL FORMS
Save time, reduce redundancy, and improve accessibility across devices. Multi-Measure External Forms let you combine multiple measures into a single, easy-to-use form. External Client Intake Forms empower you to complete client intakes from anywhere.
OUTCOME & IMPACT MEASUREMENT
Utilize a library of best-practice outcome measures, create custom measures, and conduct Social Impact Assessment calculations.
REAL-TIME ANALYTICS & DASHBOARDS
Visualize client, program, and organizational performance with dynamic, filterable dashboards, including equity analysis.
COLLABORATIVE DATA MODEL
Connect funders, grantees, and partners in a single environment for shared insights and collective impact measurement.
OPEN API
Integrate our platform with the systems you already use. Our open API gives your team the flexibility to automate workflows, sync data, and build custom applications. Contact us for more info.
SECURE CLOUD PLATFORM
Hosted on Microsoft Azure with 256-bit AES encryption, role-based security, MFA, and compliance with HIPAA, ISO27001, 42 CFR Part 2, and GDPR.
EASY TO USE & SUPPORTED
Intuitive interface requiring minimal training, fast implementation, and dedicated Customer Success support included with all licenses.
Request a Demo
The demo will be tailored to your organization.
Get answers to your unique questions, and find out how SureImpact will help you collect the right outputs and outcome data to share your impact story.
Comprehensive Client & Case Management
WHAT IT DOES
SureImpact helps staff easily track and manage client interactions, including intake, services, and outcomes tracking. Custom forms capture key details, and a 360-degree view of each client’s history supports faster, smarter decisions.
WHY IT MATTERS
This feature simplifies daily client management, reducing paperwork and allowing more time for direct service. It ensures that care is person-centered, addressing all participant needs by providing a holistic view of their journey across multiple programs.
Powerful Outcomes & Impact Measurement
WHAT IT DOES
SureImpact helps organizations quantify the difference they make. It comes with a library of 400+ best-practice outcome measures to help organizations get started quickly. You can also create your own measures. Its impact calculators turn data into real-world results—like lives improved and dollar-value impact—perfect for grant proposals and fundraising.
WHY IT MATTERS
Real-time outcomes and impact data are crucial for maintaining stable funding. Organizations who are able to demonstrate actual impact, rather than just outputs, are three times more likely to successfully raise money.
Real-Time Reporting & Advanced Analytics
WHAT IT DOES
SureImpact Analytics automatically turns client demographic, activity, and outcomes data into easy-to-use dashboards. These give real-time insights at the individual, program, and organizational levels. Collaboratives using SureImpact can also see this data on a network level.
WHY IT MATTERS
This feature saves time by giving nonprofit staff and funders instant access to real-time data. Grant writers and development teams no longer need to chase down program info, while leaders can quickly spot trends and make informed decisions. Funders can easily track impact and compare grantee performance, no spreadsheets required.
Seamless Collaborative Ecosystem Connectivity
WHAT IT DOES
SureImpact makes it easy for service providers, coordinating agencies, and funders to work together in the same system. It acts as a collective impact outcomes generator, connecting every member of a collaborative by enabling shared outcomes measurement and analysis. This model simplifies data collection requirements across an entire network, improving data quality.
WHY IT MATTERS
This addresses challenges like shared measurement, comparing grantee impact, and managing geographically diverse partners. It provides real-time visibility into collective and organizational outcomes across entire grantee networks, empowering them to drive maximum impact and hold grantees accountable.
Enterprise-Level Security & Reliability
WHAT IT DOES
SureImpact is hosted in the Microsoft Azure cloud, a secure SaaS platform that adheres to multiple U.S. and international standards for data storage, access, and transmission. It employs a role-based security model to control access to sensitive data, ensuring users only see information relevant to their roles, and supports multi-factor authentication (MFA). SureImpact is committed to never selling personal data to third parties.
WHY IT MATTERS
This provides peace of mind for all stakeholders, especially for organizations handling sensitive client information. It ensures data integrity, privacy, and compliance with critical regulations, reducing risks and building trust.
Exceptional Ease of Adoption & Dedicated Support
WHAT IT DOES
SureImpact is easy to use and designed so staff can get started with little to no training. Every license includes comprehensive onboarding, training, dedicated support, regular success check-ins, and quarterly business reviews, with our Customer Success team acting as an extension of your team.
WHY IT MATTERS
Minimizes the burden of implementing new software, freeing up valuable staff time and resources that can be reinvested into direct services. The inclusive support model reduces reliance on expensive outside consultants for setup and ongoing management.
Frequently Asked Questions
General
What is impact measurement?
Impact measurement is the process of tracking and analyzing the outcomes and long-term changes created by a program or organization. Unlike simple activity tracking, it focuses on whether meaningful change occurred and how it can be improved.
What is the difference between outputs and outcomes?
Outputs measure what you did (e.g., meals served), while outcomes measure the change that occurred (e.g., improved health or stability). Outcomes demonstrate real impact, which funders increasingly require.
What is impact management?
Impact management is the ongoing process of using outcomes data to guide decisions, improve programs, and maximize results. It goes beyond measurement to ensure data drives strategy.
What are common mistakes in impact measurement?
-
Tracking outputs instead of outcomes
-
Using disconnected systems
-
Collecting too much or irrelevant data
-
Not using data to make decisions
Why do funders require outcomes data?
Funders want to ensure their investments create real change. Outcomes data provides evidence that programs are effective and scalable.
How does technology improve outcomes tracking?
Technology automates data collection, reduces errors, and enables real-time visibility into results, allowing organizations to act quickly.
What metrics should nonprofits track?
There are three types of data you need to collect in order to measure your impact:
- 1.
Who you serve (Demographics).
- 2.
How you serve them (Outputs/Activities).
- 3.
How those you serve are better off as a result (Outcomes).
How do funders evaluate impact data?
Funders look for:
-
Clear outcome definitions
-
Consistent measurement
-
Credible data collection methods
-
Evidence of improvement over time
How do nonprofits prove their impact to funders?
By combining strong outcomes data, consistent reporting, and clear storytelling supported by measurable results.
Request a Demo
The demo will be tailored to your organization.
Get answers to your unique questions, and find out how SureImpact will help you collect the right outputs and outcome data to share your impact story.
bottom of page