SureImpact

Features

SureImpact is a secure, cloud-based client management and outcomes reporting platform designed for social-good organizations and funders that centralizes data collection, enables person-centered case management, offers customizable outcome measures and real-time analytics, supports collaborative data sharing, integrates via open API, and ensures compliance with major security standards to simplify work and amplify social impact.

Uncover Your Unique Impact

Simplify Your Work. Amplify Your Impact.

SureImpact serves as the central nervous system for mission-driven organizations and their partners, consolidating all outcomes data into one place for clear impact visualization and fast, informed decision-making.

Turn Data Into Dollars and Lives Changed

SureImpact is a comprehensive client management and outcomes reporting solution designed specifically for social-good providers and their funders. It bridges the gap between common data collection challenges and the ability to demonstrate meaningful social impact, enabling better decision-making based on data.

Core Principles

  • Easy to use
  • Powerful insights
  • Very secure data handling

Person-Centered Case Management

  • Track client demographics, services, goals, notes, referrals, and progress over time.

External Forms

  • Save time, reduce redundancy, and improve accessibility across devices.
  • Multi-Measure External Forms allow combining multiple measures into a single, easy-to-use form.
  • External Client Intake Forms enable client intakes from anywhere.

Outcome & Impact Measurement

  • Utilize a library of best-practice outcome measures.
  • Create custom measures.
  • Conduct Social Impact Assessment calculations.

Real-Time Analytics & Dashboards

  • Visualize client, program, and organizational performance with dynamic, filterable dashboards.
  • Includes equity analysis.

Collaborative Data Model

  • Connect funders, grantees, and partners in a single environment.
  • Enables shared insights and collective impact measurement.

Open API

  • Integrate with existing systems.
  • Automate workflows, sync data, and build custom applications.

Secure Cloud Platform

  • Hosted on Microsoft Azure.
  • 256-bit AES encryption, role-based security, MFA.
  • Compliance with HIPAA, ISO27001, 42 CFR Part 2, and GDPR.

Easy to Use & Supported

  • Intuitive interface requiring minimal training.
  • Fast implementation.
  • Dedicated Customer Success support included with all licenses.

Comprehensive Client & Case Management

What It Does

  • Enables staff to easily track and manage client interactions, including intake, services, and outcomes tracking.
  • Custom forms capture key details.
  • Provides a 360-degree view of each client’s history for faster, smarter decisions.

Why It Matters

  • Simplifies daily client management and reduces paperwork.
  • Allows more time for direct service.
  • Ensures person-centered care by providing a holistic view of each participant’s journey across multiple programs.

Powerful Outcomes & Impact Measurement

What It Does

  • Helps organizations quantify their impact.
  • Includes a library of 400+ best-practice outcome measures.
  • Allows creation of custom measures.
  • Impact calculators translate data into real-world results, such as lives improved and dollar-value impact.

Why It Matters

  • Real-time outcomes and impact data are crucial for stable funding.
  • Organizations able to demonstrate actual impact are three times more likely to successfully raise money.

Real-Time Reporting & Advanced Analytics

What It Does

  • Automatically turns client demographic, activity, and outcomes data into easy-to-use dashboards.
  • Provides real-time insights at individual, program, and organizational levels.
  • Collaboratives can view data at a network level.

Why It Matters

  • Enables organizations and collaboratives to monitor and improve performance in real time.

Seamless Collaborative Ecosystem Connectivity

What It Does

  • Facilitates collaboration among service providers, coordinating agencies, and funders within the same system.
  • Acts as a collective impact outcomes generator.
  • Enables shared outcomes measurement and analysis across networks.

Why It Matters

  • Addresses challenges like shared measurement and managing geographically diverse partners.
  • Provides real-time visibility into collective and organizational outcomes across grantee networks.
  • Empowers organizations to drive maximum impact and hold grantees accountable.

Enterprise-Level Security & Reliability

What It Does

  • Hosted in the Microsoft Azure cloud.
  • Adheres to multiple U.S. and international standards for data storage, access, and transmission.
  • Employs a role-based security model and supports multi-factor authentication (MFA).
  • Commits to never selling personal data to third parties.

Why It Matters

  • Ensures data integrity, privacy, and compliance with critical regulations.
  • Reduces risks and builds trust, especially for organizations handling sensitive client information.

Exceptional Ease of Adoption & Dedicated Support

What It Does

  • Designed for easy use with little to no training required.
  • Every license includes comprehensive onboarding, training, dedicated support, regular success check-ins, and quarterly business reviews.
  • Customer Success team acts as an extension of your team.

Why It Matters

  • Minimizes the burden of implementing new software.
  • Frees up staff time and resources for direct services.
  • Reduces reliance on expensive outside consultants for setup and ongoing management.